Terms & Conditions

Last updated on: Sep 04, 2025

Welcome to Web Design Phoenix. By using our website, services, or entering into a project agreement with us, you agree to the following terms and conditions. Please read them carefully.

1. Services We Provide

We specialize in website design, development, maintenance, and SEO services. The scope of work for each project will be defined in a written proposal or contract. Only the services listed in that agreement are included. Any additional requests may require a new agreement or an added fee.

2. Project Process and Client Responsibilities

  • We begin each project with a discovery phase to understand your goals and requirements.
  • Timely communication and feedback are essential. Delays in providing content, approvals, or payments may affect the delivery timeline.
  • You are responsible for providing accurate and complete information, including text, images, and business details. We are not responsible for errors in materials provided by you.

3. Payments and Billing

  • A deposit or initial payment is required before work begins. The amount will be stated in your project agreement.
  • Remaining balances are due according to the payment schedule outlined in the proposal.
  • Invoices must be paid on time. Late payments may result in delays or suspension of services.
  • All fees are non-refundable once work has commenced, unless otherwise agreed in writing.

4. Website Content and Ownership

  • Once full payment has been received, the completed website design and custom code created specifically for your project will belong to you.
  • Stock images, third-party plugins, and licensed software remain the property of their original owners and may be subject to separate license terms.
  • We reserve the right to showcase completed projects in our portfolio and marketing materials unless you request otherwise in writing.

5. Hosting and Maintenance

  • If we provide hosting or maintenance services, they will be outlined in a separate plan or agreement.
  • We take reasonable steps to ensure uptime, security, and performance, but no hosting environment is completely free from downtime or technical issues.
  • If you host your website elsewhere, we are not responsible for server performance, backups, or security breaches on third-party platforms.

6. SEO Services

  • We follow industry best practices and ethical SEO standards.
  • While we optimize your site to improve rankings and visibility, search engine performance is influenced by factors beyond our control. We cannot guarantee specific results or positions on search engines.

7. Revisions and Changes

  • Your project agreement will specify the number of revisions included.
  • Additional revisions or requests outside the agreed scope will be billed separately.
  • Once the final design is approved, further changes may be considered new work.

8. Limitation of Liability

  • We aim to deliver professional, high-quality services. However, we are not liable for:
    • Loss of data, profits, or business opportunities resulting from the use of our services.
    • Technical issues caused by third-party providers, plugins, or hosting companies.
    • Actions taken by search engines, such as algorithm updates or penalties.
  • Our maximum liability is limited to the total amount paid for the services under dispute.

9. Confidentiality

Both parties agree to keep confidential any sensitive business or project information shared during the course of our work.

10. Termination of Services

  • Either party may terminate the agreement with written notice.
  • Fees for completed work or time already invested remain payable.
  • In the event of termination, we will deliver all completed work up to that point, provided payments are up to date.

11. Governing Law

These terms are governed by the laws of the State of Arizona. Any disputes will be resolved in the appropriate courts located within Maricopa County, Arizona.

12. Updates to Terms

We may update these Terms and Conditions from time to time to reflect changes in our services or legal requirements. The latest version will always be posted on this page with a new “Effective Date.”

13. Contact Informatio

If you have any questions about these Terms and Conditions, please contact us at:

Web Design Phoenix
📍 4234 E Jicarilla St
Phoenix, AZ, 85044
📧 hello@webdesignphoenix.org
📞 (602) 698-3764